Terms of Use
Please read these Terms of Use carefully before accessing this website or engaging Arleah Dawn's coaching services. By using this website or booking a session, you agree to be bound by these terms.
Last updated: October 18, 2026
1. Acceptance of Terms
By accessing or using arleahdawn.ca (the "Website") or engaging any coaching services offered by Arleah Dawn Bergstrom ("Arleah Dawn", "we", "us", or "our"), you agree to be bound by these Terms of Use and our Privacy Policy. If you do not agree with any part of these terms, please do not use this Website or our services. These terms constitute a legally binding agreement between you and Arleah Dawn Bergstrom, a sole proprietor operating in British Columbia, Canada.
2. Nature of Coaching Services
Arleah Dawn offers transformational life coaching services, including individual sessions, multi-session packages, and group coaching programmes. Life coaching is a collaborative, forward-focused practice designed to support personal growth, clarity, and goal achievement. It is a distinct and unregulated profession in Canada and is not a form of psychotherapy, counselling, or any regulated health or mental health profession. Coaching does not involve the diagnosis or treatment of mental health conditions, the prescription of medication, or clinical intervention of any kind.
3. Important Health and Safety Disclaimer
Arleah Dawn Bergstrom is not a licensed psychotherapist, psychologist, physician, psychiatrist, social worker, or regulated health professional. The coaching services provided through this Website do not constitute clinical diagnosis, psychological treatment, medical advice, or any form of regulated health service, and are not a substitute for professional mental health care, medical treatment, or crisis intervention. If you are experiencing a mental health crisis, suicidal ideation, or require urgent clinical support, please contact a qualified healthcare provider, call 9-1-1, or reach the BC Crisis Line at 1-800-784-2433. By engaging our coaching services, you acknowledge that you understand this distinction and that coaching is not a substitute for professional clinical care.
4. Client Eligibility and Responsibilities
Our services are available to individuals aged 18 and over. By booking a session, you represent that you are at least 18 years of age. You agree to: (a) provide accurate and complete information when booking or communicating with us; (b) engage with coaching sessions in good faith and with a commitment to your own growth; (c) take personal responsibility for the decisions and actions you make as a result of coaching; (d) treat Arleah Dawn and any other participants (in group settings) with respect and courtesy; (e) comply with all applicable laws in connection with your use of this Website and our services.
5. Confidentiality
We treat all information shared during coaching sessions as confidential. We will not disclose the content of your sessions to third parties without your consent, except where required by law (for example, where there is a risk of harm to you or others, or where disclosure is compelled by a court order). In group coaching settings, all participants are expected to maintain the confidentiality of what is shared by others in the group. We cannot guarantee the confidentiality of other participants and are not responsible for any breach by them.
6. Bookings and Payments
All bookings are subject to availability. Payment is required at the time of booking through our secure payment processor, GoDaddy Payments. All prices are listed in Canadian dollars (CAD) and include applicable taxes where required by law. Prices are subject to change without notice; however, any change will not affect a booking already confirmed and paid. By completing a purchase, you agree to the payment terms presented at checkout and to GoDaddy Payments' terms of service.
7. Cancellations, Rescheduling, and Refunds
We understand that circumstances change. Our cancellation policy is as follows: (a) Cancellations or reschedule requests made at least 48 hours before a scheduled session may be accommodated at our discretion; (b) Cancellations made with less than 48 hours' notice may result in forfeiture of that session; (c) Refunds for individual sessions are considered on a case-by-case basis at our sole discretion; (d) Multi-session packages and group coaching programmes are generally non-refundable once commenced. If you have extenuating circumstances, please contact us at [email protected] and we will do our best to work with you. We reserve the right to cancel or reschedule a session due to illness, emergency, or other unforeseen circumstances, in which case we will offer a full reschedule or refund.
8. Intellectual Property
All content on arleahdawn.ca, including but not limited to text, images, graphics, logos, branding, course materials, and worksheets, is the intellectual property of Arleah Dawn Bergstrom and is protected by applicable Canadian copyright and intellectual property laws. You may not reproduce, distribute, modify, publicly display, or create derivative works from any content on this Website without our prior written consent. Any materials provided to you during a coaching engagement are for your personal use only and may not be shared or redistributed.
9. Website Use and Acceptable Conduct
You agree to use this Website only for lawful purposes and in a manner that does not infringe the rights of others. You must not: (a) use the Website in any way that violates applicable local, provincial, national, or international law; (b) transmit any unsolicited or unauthorised advertising or promotional material; (c) attempt to gain unauthorised access to any part of the Website or its related systems; (d) engage in any conduct that is harmful, offensive, or disruptive to us or other users.
10. Third-Party Links
This Website may contain links to third-party websites for your convenience and information. We do not control, endorse, or assume responsibility for the content, privacy practices, or accuracy of any third-party websites. Accessing third-party links is at your own risk, and we encourage you to review the privacy policies and terms of any external sites you visit.
11. Limitation of Liability
To the fullest extent permitted by applicable law, Arleah Dawn Bergstrom shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or in connection with your use of this Website or our coaching services, including but not limited to loss of income, loss of data, or emotional distress, even if we have been advised of the possibility of such damages. Our total aggregate liability for any claim arising from or related to our services shall not exceed the total amount you paid to us for the specific service giving rise to the claim in the three months preceding the claim. Nothing in these terms limits liability for fraud, gross negligence, or any liability that cannot be excluded under applicable law.
12. Indemnification
You agree to indemnify, defend, and hold harmless Arleah Dawn Bergstrom from and against any claims, liabilities, damages, losses, and expenses (including reasonable legal fees) arising out of or in any way connected with: (a) your access to or use of this Website or our services; (b) your breach of these Terms of Use; or (c) your violation of any applicable law or the rights of any third party.
13. Force Majeure
We will not be liable for any failure or delay in performing our obligations under these terms where such failure or delay results from circumstances beyond our reasonable control, including but not limited to illness, natural disaster, pandemic, power outage, internet disruption, or government action. In such circumstances, we will notify you as soon as reasonably practicable and will make reasonable efforts to reschedule or otherwise accommodate you.
14. Governing Law and Dispute Resolution
These Terms of Use are governed by and construed in accordance with the laws of the Province of British Columbia and the federal laws of Canada applicable therein, without regard to conflict of law principles. You agree that any dispute arising out of or relating to these terms or our services shall first be addressed through good-faith negotiation. If the dispute cannot be resolved informally, it shall be submitted to the exclusive jurisdiction of the courts of British Columbia, Canada.
15. Severability
If any provision of these Terms of Use is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, that provision shall be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions shall continue in full force and effect.
16. Entire Agreement
These Terms of Use, together with our Privacy Policy, constitute the entire agreement between you and Arleah Dawn Bergstrom with respect to your use of this Website and our services, and supersede all prior agreements, representations, and understandings.
17. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time. The "Last Updated" date at the top of this page reflects the most recent revision. We will provide notice of material changes on our Website. Continued use of the Website or our services after changes are posted constitutes your acceptance of the revised terms.
18. Contact Us
If you have questions or concerns about these Terms of Use, please contact us at: Arleah Dawn Bergstrom, Email: [email protected], Website: arleahdawn.ca.